Frequently Asked Questions
Find answers to common questions about SkillBridge
How do I find a tutor?↓
Browse our catalog of tutors, filter by subject, availability, and price. You can also use our AI assistant in the chat widget to get personalized recommendations based on your needs.
How much does tutoring cost?↓
Tutor rates vary based on expertise and experience. Most tutors charge between $20-100 per hour. You can see rates clearly on each tutor's profile before booking.
Can I cancel a session?↓
Yes, you can cancel sessions with at least 24 hours notice for a full refund. Cancellations within 24 hours may be subject to a cancellation fee.
Are sessions recorded?↓
Sessions can be recorded with the tutor's permission. You'll have access to recordings for review, but they're only for your personal learning purposes.
How do I report a problem?↓
If you encounter any issues, use our support form or email support@skillbridge.com. Our team will investigate and follow up within 24 hours.
Is my payment information secure?↓
Yes, we use industry-standard encryption and partner with trusted payment providers. Your financial information is never shared with tutors.
What if I'm not satisfied with a session?↓
If you're unsatisfied, contact support within 48 hours. We'll work with you to either find a new tutor or provide a refund.
Can I become a tutor?↓
Yes! If you're interested in tutoring, visit our 'Become a Tutor' page to apply. We verify all tutors to ensure quality and safety.
Still have questions?
Can't find the answer you're looking for? Contact our support team.
Contact Support